Security and Privacy Policies


motherInc. wants to ensure that all of our customers can shop with complete confidence online.

We have taken every possible measure to give absolute security to our customers in their dealings with us:

  • We have created a secure transaction environment for commerce on the Internet. Our e-commerce system uses Secure Sockets Layer technology (SSL) to ensure your experience is safe, sound and secure at all times
  • SSL locks all information passed from you to in an encrypted envelope. This makes it almost impossible to be intercepted by an unauthorised party, as long as your browser and local network support the use of encrypted data transmissions
  • SSL is the system that is used by all reputable e-commerce sites. The industry standard for encryption technology, SSL is compatible with Netscape, Internet Explorer, AOL, Web TV and most other browsers.

You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page. Also, a secure icon will appear on your browser. For Netscape, this is a key icon; for Microsoft Internet Explorer, a lock icon. Secure web pages can also be identified by their URL: they begin with 'https://', while standard pages begin with 'http://'.

In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. Under the conditions of your credit card, your bank cannot hold you liable for more than $50.00 of a fraudulent transaction.


At motherInc., we are committed to protecting your privacy.

What information do we collect and how do we use it?

When you apply for Membership, we need to know your name, e-mail address, mailing address, telephone number and T-shirt size. This enables us to process your application and send you your membership material. We also ask you for your gender, date of birth, interests and the name, gender and dates of birth of your children. This allows us to tailor our services to meet your needs.

When you register for one of our Events, we also need to know your credit card number and expiration date. This allows us to process and fulfil your registration and notify you of your registration status.

If you wish to use our Children's Party Care services, we need to know the names, gender, dates of birth and other personal information about the children. This enables us to ensure that appropriate care facilities will be available.

If you offer to purchase our products, we ask for your name, address, email and telephone number so that we can arrange delivery and contact you if there is any problem with your order.

When you enter a contest or other promotional feature, we will ask for your name, address, telephone number and e-mail address so we can administer the contest and notify winners.

If you provide us with feedback, we may publish your comments, but we will not do so in a way that identifies you personally.

If you provide information in response to our monthly polls, we will aggregate the information you provide with the results of polls conducted through polling agencies and will publish the overall results. Again, we will not do so in a way that identifies you personally.

We may also use the information we collect to occasionally notify you about important functionality changes to the web site, motherInc. services and special offers we think you'll find valuable. If you would rather not receive this information, email or write to us.

How does motherInc. protect customer information?

When you register for an Event or Childrens' Party Care, apply for Membership or purchase motherInc products online, Secure Sockets Layer (SSL) technology will ensure your information is protected. SSL encrypts all information you input before it is sent to us. Furthermore, all of the information we collect online is protected against unauthorized access.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. This web site uses cookies to identify users where the web site requires information to be retained from one page to the next by sending a cookie to your browser. This is purely to increase the functionality of the site. Once you leave the site the cookie is destroyed and no personal or other information about you is stored.

If your web browser does not accept cookies or you have changed your browser to disable them, you will not be able to use any part of the site that uses cookies.

Will motherInc. disclose the information it collects to anyone?

motherInc. does not sell, trade, or rent your personal information to others. motherInc. may provide information obtained from your comments, aggregate statistics about our customers, sales, traffic patterns, research results and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

You agree that motherInc. may release account information when we believe, in good faith, that such release is reasonably necessary to:
  • Comply with law
  • Enforce or apply the terms of any of our legal agreements, or
  • Protect the rights, property or safety of motherInc., our users, or others.

How does motherInc. allow customers to update or change the information it collects?

You may update or change the information you have provided to motherInc. by either emailing us at or writing to us at PO Box 272, Cremorne, NSW 2090 or fax 02 9948 9420.

Your consent

By using our web site, you consent to the collection and use of the information you have provided to motherInc. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

In summary

We are committed to protecting your privacy. We use the information we collect on the site to tailor our services to your needs. We do not sell, trade, or rent your personal information to others. If you never want to receive any announcements or special offers from us, email at or write to us at PO Box 272, Cremorne, NSW 2090 or fax 02 9948 9420.

Tell us what you think

motherInc. welcomes your questions and comments about privacy. Please email at or write to us at PO Box 272, Cremorne, NSW 2090 or fax 02 9948 9420.